Professionalism & Communication Assessment

Assessment mode: complete all 15 questions first. Explanations stay hidden until you submit the assessment.

QUESTION 01 • SBA

Which option best matches this statement: uses attention, clarification and response to understand the patient?

A. empathy B. plain language C. active listening D. open question

QUESTION 02 • TF

True or False: Active Listening uses attention, clarification and response to understand the patient.

A. True B. False

QUESTION 03 • MISSING

Complete the medically meaningful statement: ______ uses attention, clarification and response to understand the patient.

A. empathy B. plain language C. active listening D. open question

QUESTION 04 • SBA

Which option best matches this statement: invites a broad patient response?

A. teach-back B. open question C. empathy D. plain language

QUESTION 05 • TF

True or False: Open Question invites a broad patient response.

A. True B. False

QUESTION 06 • MISSING

Complete the medically meaningful statement: ______ invites a broad patient response.

A. teach-back B. open question C. empathy D. plain language

QUESTION 07 • SBA

Which option best matches this statement: recognizes and communicates understanding of another person's experience?

A. empathy B. plain language C. teach-back D. active listening

QUESTION 08 • TF

True or False: Empathy recognizes and communicates understanding of another person's experience.

A. True B. False

QUESTION 09 • MISSING

Complete the medically meaningful statement: ______ recognizes and communicates understanding of another person's experience.

A. empathy B. plain language C. teach-back D. active listening

QUESTION 10 • SBA

Which option best matches this statement: reduces avoidable misunderstanding?

A. teach-back B. active listening C. open question D. plain language

QUESTION 11 • TF

True or False: Plain Language reduces avoidable misunderstanding.

A. True B. False

QUESTION 12 • MISSING

Complete the medically meaningful statement: ______ reduces avoidable misunderstanding.

A. teach-back B. active listening C. open question D. plain language

QUESTION 13 • SBA

Which option best matches this statement: checks whether an explanation was understood?

A. open question B. empathy C. teach-back D. active listening

QUESTION 14 • TF

True or False: Teach-Back checks whether an explanation was understood.

A. True B. False

QUESTION 15 • MISSING

Complete the medically meaningful statement: ______ checks whether an explanation was understood.

A. open question B. empathy C. teach-back D. active listening

Professionalism & Communication

Module 02 — Clinical Communication

Which option best matches this statement: uses attention, clarification and response to understand the patient?

True or False: Active Listening uses attention, clarification and response to understand the patient.

Complete the medically meaningful statement: ______ uses attention, clarification and response to understand the patient.

Which option best matches this statement: invites a broad patient response?

True or False: Open Question invites a broad patient response.

Complete the medically meaningful statement: ______ invites a broad patient response.

Which option best matches this statement: recognizes and communicates understanding of another person's experience?

True or False: Empathy recognizes and communicates understanding of another person's experience.

Complete the medically meaningful statement: ______ recognizes and communicates understanding of another person's experience.

Which option best matches this statement: reduces avoidable misunderstanding?

True or False: Plain Language reduces avoidable misunderstanding.

Complete the medically meaningful statement: ______ reduces avoidable misunderstanding.

Which option best matches this statement: checks whether an explanation was understood?

True or False: Teach-Back checks whether an explanation was understood.

Complete the medically meaningful statement: ______ checks whether an explanation was understood.